North Carolina | Hurricane Helene
Fulfilled did not always mean arrived.
Requests sometimes appeared fulfilled even when resources were delayed, diverted, or never arrived.
North Carolina Emergency Management Hurricane Helene AAR
Representative municipal concept
Coordinate across the organizations
your city already depends on.
Lorica gives municipalities one place to coordinate departments, agencies, utilities, contractors, healthcare organizations, and regional partners while each keeps its own systems.
Which organizations are actually activated?Did that resource arrive?Who represents the utility right now?What is blocking this mission?Which staging location is current?Who owns the next action?When was this status last confirmed?Why is this request marked fulfilled?Which organizations are actually activated?Did that resource arrive?Who represents the utility right now?What is blocking this mission?Which staging location is current?Who owns the next action?When was this status last confirmed?Why is this request marked fulfilled?
Which outside crews are still in transit?What has the partner already committed?Which system has the current location?Who can release this resource?Which capability is actually available?What changed in the field?Which organization still needs to confirm?Which outside crews are still in transit?What has the partner already committed?Which system has the current location?Who can release this resource?Which capability is actually available?What changed in the field?Which organization still needs to confirm?
Existing Systems
Keep the systems your departments already rely on.
CAD, WebEOC, GIS, work-order systems, utility platforms, and department software stay in place. Lorica brings together the people, requests, capabilities, assignments, and current status that several organizations need at once.
Civic Ridge Fire & Rescue
Department systems
CADFleetPersonnel
Civic Ridge Emergency Management
Coordination systems
WebEOCGISAlerting
Civic Ridge Public Works
Department systems
Work OrdersFleetAsset Mgmt
Regional Electric Utility
Utility systems
ADMSOutage MgmtAsset Mgmt
Coordinate across the organizations involved.
See who is participating, who represents them, what they can provide, what has been requested, and what is current.
ORGANIZATIONSREPRESENTATIVESCAPABILITIESREQUESTSASSIGNMENTSCURRENT STATUS
Regional Surge Support
Request outside support through the same network.
When local capacity is not enough, specify the resources you need, see which agencies and approved private providers can support each request, and add them. Responses, commitments, and arrival status stay visible as support moves into the operation.
Evidence
These failures show up after real incidents.
After-action reviews repeatedly describe the same problem: operational status diverges across organizations, systems, and field activity.
Hillsborough County | Helene and Milton
Field changes could outrun the EOC record.
Staging locations changed directly with drivers while the EOC and mission records still showed the prior location.
Hillsborough County Helene & Milton AAR
Austin Energy | Winter Storm Mara
Completed work could remain open in the system.
Crews completed work without closing the associated tickets, leaving dispatchers with stale status.
Austin Energy Winter Storm Mara AAR
Oregon | Statewide Wildfire Monitoring
Formal tasking and actual execution could diverge.
Side-channel coordination made it harder to keep task status and actual field execution synchronized.
Oregon statewide wildfire monitoring AARs
Lorica does not replace ICS, CAD, GIS, WebEOC, radios, or human coordination. It helps keep shared status current when work crosses between them.
Design Partnerships
Start with one coordination problem.
Choose a workflow that already depends on several agencies or outside partners. We can map how it works today and test whether Lorica reduces manual handoffs while the systems already in use stay in place.